FAQ’S

How far ahead should I book my trip?
Due to the popularity of Patagonia, we recommend booking your trip 4 months in advance during the peak travel months (Dec-Feb). If you want to travel in November or March we recommend booking travel 2 months in advance.

Upon arrival to Patagonia
Typically you will come from the Punta Arenas airport or El Calafate independently. After arriving in Puerto Natales, you will have the entire day or just a few hours to explore or rest-up in the small town. Both guided and self-guided itineraries will meet with a representative from Dittmar Adventures in our office to discuss trip details, answer questions, and make sure that you have all the appropriate gear for the next few days (the hotel will allow you to leave any unnecessary luggage with them).
**If requested arrangements can be made for a private pick-up at the airport or in El Calafate.

Patagonian weather
There is no way to know what to expect! What you need to know is that it is fast changing and one can witness the wind, sun, rain and snow all in a matter of hours while in Patagonian wilderness. However, in the cities it is slightly more predictable, normally www.accuweather.com and www.windguru.cz are correct.

What to pack
During the trek you need to have a backpack (renting a backpack is possible) with just enough room to carry your clothes, toiletries, and sleeping bag (during W trips, renting a sleeping bag is also possible). Shared equipment like tents, stoves, pots, and food will be brought and transferred by our staff.

Personal equipment and clothing should be chosen to allow comfort while hiking. Select clothes to keep you dry in the rain, protected from the wind, and cool enough for warmer moments. It is essential that you are prepared to experience all four seasons in one day. Check out our packing list.

Tour insurance
It is very important that every visitor has international insurance against accidents. Make sure you have arranged for this insurance before paying for the trip. It is worth considering that some aspects of nature are unpredictable and that we must be prepared for any inconvenient circumstances.

Tour meals
Consult your itinerary for exact details. However, many of our programs include three meals a day during your program. We do not include drinks while in cities or snacks during the day. When staying in cities we will eat in restaurants, however during the days while we are in the wilderness your guide will prepare your food. Food is purchased at local stores and we choose your meals according to the preference sheet you fill out. Food can include, but is not limited to, assorted vegetables, beef, chicken and fish. We will also provide energy rich carbohydrates like pasta, rice, or potatoes. To top things off and excite your taste buds we also bring some of the following: wine, beer, cookies, cheese, crackers, and fruits. Your meals are carried and, most of the time, prepared by your guide.

Changes in itinerary
Although we do our very best to adhere to the schedule agreed upon, this itinerary is subject to change for numerous reasons beyond our control including weather and terrain conditions.

Canceling your adventure
At the time we receive written notice that you must cancel your trip, the following fees will apply to your deposit (all dates are from departure date):

Regular Departures
From time of reservation until 90 days prior to departure -$100 USD
89 to 60 days prior to departure – $200 USD
59 to 30 days prior to departure – 50% of deposit
29 days or less prior to departure – 100% of trip costs
Private Adventures, Custom Adventures & Special Departures
From time of reservation until 90 days prior to departure -15% of deposit
89 to 60 days prior to departure -50% of deposit
59 days or less prior to departure -100% of deposit

Please Note: No partial refunds will be given for unused hotel rooms, meals, sightseeing trips, or trek arrangements for any reason whatsoever. Program Costs are quoted as a package and refunds are not given for services not used. (Note—Extra hotel nights cancelled within 60 days of departure are subject to 100% of the hotel cost or $35, whichever is greater.)

 

  • How to reserve an adventure
  • 1st – Fill out the client information form and read the terms and conditions on the booking form
  • 2nd – Make the deposit payment (30% of total trip cost)
  • 3rd – 30 days prior to arrival pay the balance (70% of total trip cost)

Reserve your trip with a deposit today. *Your final cost will be determined based on the number in your group. Dismiss